Your privacy, plainly explained

What we collect

• Contact details you give us — name, email address and phone number when you place an order or contact us
• Delivery address, collected at checkout so we can ship your order
• Order details — what you bought, when, and the amount paid
• Basic analytics data about how visitors use this site (pages viewed, approximate location, device type)

How we use it

• To process and deliver your order
• To send order confirmations, receipts and tracking information
• To answer your questions and provide customer support
• To improve our website and understand what customers want
• To meet our legal and tax obligations

Who we share it with

We never sell your personal information. We share only what's necessary with the services that run our store — our payment processor (Stripe) to take payments securely, and our delivery partners to ship your order. We share card details with nobody, because we never see them: payment is handled entirely on Stripe's secure systems.

Analytics and cookies

We use privacy-respecting analytics to understand how the site is used. See our Cookie Policy for details on the cookies this site sets and how to control them.

How long we keep it

We keep order records for as long as we're required to for tax and accounting purposes. Contact messages are kept only as long as needed to resolve your enquiry.

Your rights

You can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Email ImpulseDropSupport@gmail.com and we'll respond within 30 days.

Contact

For any privacy question, email ImpulseDropSupport@gmail.com.