40% OFF the Christmas Advent Calendar · Free US shipping

Track Your Order

Where’s my calendar?

Here's how to find your tracking details and what to do if they haven't arrived.

Dispatch4–5 business days
Transit3–5 business days in the US
Delivery areaUnited States only
SupportWithin 24 hours, Mon–Fri
Email us about your order

Your tracking email

When your order leaves us, we email you tracking details so you can follow it to your door. Check the inbox you used at checkout — and if you don't see it, check your spam or promotions folder first.

Haven't received tracking yet?

We dispatch within 4–5 business days. If it's been longer than 5 business days since you ordered and there's still no tracking email, get in touch and we'll look into it straight away.

What the stages mean

  • Order received — we have your order and it's in the queue
  • Dispatched — it's left us and is with the carrier
  • In transit — on its way to your delivery address
  • Delivered — it's arrived and the countdown can begin

Need help?

Email ImpulseDropSupport@gmail.com with your order number and we'll track it down for you. We reply within 24 hours, Monday to Friday.

Ready to start the countdown?

24 surprises, 24 smiles, one unforgettable holiday tradition.

Ships within the US only · Dispatched within 4–5 business days